Last updated: January 1, 2026 · Coastal Software & Consulting, Inc.
Short version: we collect what we need, we protect it, and we don't sell it. Full version below.
Coastal Software & Consulting, Inc. collects information you voluntarily provide when you purchase our products, contact our support team, or use our services. This may include name, company name, and contact information (email, phone, mailing address), payment information processed securely through our payment processor, license registration and product activation data, and support correspondence and technical information you share with us.
We do not collect personal information automatically from website visitors beyond standard web server logs (IP addresses, browser type, pages visited).
We use the information we collect to process your purchases and deliver software licenses, provide customer support and respond to inquiries, send order confirmations, license keys, and product updates, improve our products and services, and comply with legal and regulatory requirements. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We use third-party payment processors to handle credit card transactions. We do not store full credit card numbers on our servers. Payment processors used by Coastal Software maintain PCI DSS Level 1 compliance.
We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission and secure storage practices for customer data. While no system is 100% secure (if someone tells you otherwise, be suspicious), we take the protection of your data very seriously.
For privacy-related questions, contact us at our contact page or by calling (360) 891-6174.